Privacy Policy

Privacy Policy for Ryntrix technology consultancy. Learn how we collect, use, protect, and manage your personal information, data, and privacy rights in compliance with GDPR and India data protection regulations.

Privacy Policy

Last Updated: January 27, 2025

Ryntrix (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ryntrix.com or use our technology consultancy services.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide to us when you:

  • Contact Us: Name, email address, phone number, company name, and message content
  • Request Services: Business requirements, project details, technical specifications, and budget information
  • Subscribe to Updates: Email address and preferences
  • Use Our Services: Information necessary for service delivery, including system access credentials (encrypted), technical documentation, and business data

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • Technical Information: IP address, browser type and version, operating system, device information
  • Usage Data: Pages visited, time spent on pages, referring websites, click patterns
  • Cookies and Tracking: Information collected through cookies, web beacons, and similar tracking technologies (see Section 6)

1.3 Information from Third Parties

We may receive information from:

  • Business partners and service providers
  • Public databases and social media platforms
  • Referrals and business development activities

2. How We Use Your Information

We use collected information for the following purposes:

2.1 Service Delivery

  • Providing technology consultancy services
  • Communicating about projects, deliverables, and service-related matters
  • Processing payments and managing accounts
  • Responding to inquiries and support requests

2.2 Business Operations

  • Improving our services and website functionality
  • Conducting market research and analytics
  • Sending marketing communications (with your consent)
  • Managing client relationships
  • Complying with applicable laws and regulations
  • Responding to legal requests and court orders
  • Protecting our rights and preventing fraud
  • Enforcing our Terms and Conditions

2.4 Website Enhancement

  • Analyzing website usage and performance
  • Personalizing user experience
  • Improving website security and functionality
  • Troubleshooting technical issues

For users in the European Union, we process personal data based on:

  • Consent: When you provide explicit consent (e.g., marketing communications)
  • Contract Performance: Necessary to fulfill our service agreements
  • Legal Obligation: Required by applicable laws and regulations
  • Legitimate Interests: For business operations, security, and fraud prevention

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist in:

  • Website hosting and maintenance
  • Email delivery and communication services
  • Payment processing
  • Analytics and marketing tools
  • Cloud infrastructure services

All service providers are contractually obligated to protect your information and use it only for specified purposes.

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We may disclose information when required by:

  • Law, regulation, or legal process
  • Government authorities or law enforcement
  • Court orders or subpoenas
  • Protection of our rights, property, or safety

We may share information with your explicit consent or at your direction.

5. Data Security

5.1 Security Measures

We implement industry-standard security measures to protect your information:

  • Encryption: Data encryption in transit (SSL/TLS) and at rest
  • Access Controls: Limited access to personal information on a need-to-know basis
  • Security Monitoring: Continuous monitoring for security threats and vulnerabilities
  • Regular Audits: Periodic security assessments and updates
  • Employee Training: Staff training on data protection and security best practices

5.2 Data Breach Procedures

In the event of a data breach that may affect your personal information, we will:

  • Investigate and assess the breach immediately
  • Notify affected individuals and relevant authorities as required by law
  • Take remedial actions to prevent future breaches

5.3 Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

6. Cookies and Tracking Technologies

6.1 Cookies

Our website uses cookies to:

  • Enhance user experience and functionality
  • Analyze website traffic and usage patterns
  • Remember your preferences and settings
  • Provide personalized content

6.2 Types of Cookies

  • Essential Cookies: Required for website functionality (cannot be disabled)
  • Analytics Cookies: Help us understand how visitors use our website
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Track your browsing to provide relevant advertisements (with consent)

6.3 Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may limit website functionality. For more information, visit:

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 Access and Portability

  • Request access to your personal information
  • Receive a copy of your data in a portable format

7.2 Rectification

  • Request correction of inaccurate or incomplete information
  • Update your personal information

7.3 Erasure

  • Request deletion of your personal information (subject to legal requirements)

7.4 Restriction

  • Request restriction of processing your personal information

7.5 Objection

  • Object to processing of your personal information for direct marketing
  • Object to processing based on legitimate interests
  • Withdraw consent where processing is based on consent

7.7 Exercising Your Rights

To exercise these rights, contact us at:

We will respond to your request within 30 days (or as required by applicable law).

8. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information, including:

  • Standard contractual clauses
  • Adequacy decisions by relevant authorities
  • Binding corporate rules where applicable

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Data Protection Officer

For questions or concerns about data protection, please contact:

Data Protection Officer
Ryntrix
Email: support@ryntrix.com
Phone: +91 6398888462
Location: India

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:

  • Post the updated Privacy Policy on this page
  • Update the “Last Updated” date
  • Notify you of material changes via email or website notice

Continued use of our services after changes constitutes acceptance of the updated Privacy Policy.

13. Complaints

If you have concerns about how we handle your personal information, you have the right to file a complaint with:

  • India: Ministry of Electronics and Information Technology (MeitY) or relevant data protection authority
  • EU: Your local data protection authority (e.g., Information Commissioner’s Office in UK, CNIL in France)
  • Other Jurisdictions: Relevant supervisory authority in your jurisdiction

14. Contact Us

For questions about this Privacy Policy or our privacy practices, please contact:

Ryntrix
Email: support@ryntrix.com
Phone: +91 6398888462
Location: India
Website: https://ryntrix.com

Note: This Privacy Policy should be read in conjunction with our Terms and Conditions.