Terms and Conditions

Last Updated: January 27, 2025

Please read these Terms and Conditions (“Terms”) carefully before using the Ryntrix website and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing the Ryntrix website at https://ryntrix.com (“Website”) or engaging our technology consultancy services (“Services”), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use our Website or Services.

2. Services Description

Ryntrix provides premium technology consultancy services, including but not limited to:

Custom Software Development
Cloud Architecture & Infrastructure Solutions
Microservices Migration & Architecture
Code Refactoring & Legacy System Modernization
Database Solutions & Optimization
Technology Consulting & Strategy
Requirement Analysis & Research
Infrastructure as Code (IaC) Services
Generative AI Solutions
Security Consulting

All services are provided subject to separate written agreements that detail specific project scope, deliverables, timelines, and fees.

3. Service Agreements

3.1 Engagement

Services are provided under separate Service Agreements or Statements of Work (SOW) that define:

Project scope and objectives
Deliverables and milestones
Timeline and deadlines
Payment terms and fees
Acceptance criteria
Intellectual property rights

3.2 Modifications

Any changes to the project scope, deliverables, or timeline must be agreed upon in writing by both parties and may result in adjustments to fees and timelines.

4. Client Responsibilities

4.1 Information and Access

You agree to:

Provide accurate, complete, and timely information necessary for service delivery
Grant reasonable access to systems, personnel, and resources as required
Designate authorized personnel for project communication and decisions
Respond promptly to requests for information or approvals

4.2 Compliance

You are responsible for ensuring that:

All provided materials, data, and systems comply with applicable laws and regulations
You have necessary rights and permissions for any content or systems you provide
Your use of our services complies with all applicable laws and regulations

5. Payment Terms

5.1 Fees

Service fees are specified in individual Service Agreements. Unless otherwise agreed:

Fees are quoted in Indian Rupees (INR) or as specified in the agreement
Payment terms are typically net 30 days from invoice date
All fees are exclusive of applicable taxes

5.2 Payment Obligations

Invoices are due according to payment terms in the Service Agreement
Late payments may incur interest charges
Ryntrix reserves the right to suspend services for overdue accounts

5.3 Refunds

Fees paid are non-refundable except as specifically provided in the Service Agreement or required by applicable law.

6. Intellectual Property Rights

6.1 Client Property

All pre-existing intellectual property, proprietary information, and materials provided by you remain your property.

6.2 Work Product

Intellectual property rights for work product developed specifically for you under a Service Agreement will be assigned as specified in that agreement. Unless otherwise agreed:

Custom-developed software and deliverables are owned by the client upon full payment
Ryntrix retains rights to general methodologies, frameworks, and know-how
Open-source components are subject to their respective licenses

6.3 Ryntrix Intellectual Property

Ryntrix retains all rights to:

Proprietary methodologies, frameworks, tools, and templates
Pre-existing code libraries and frameworks
General knowledge and expertise

7. Confidentiality

7.1 Confidential Information

Both parties agree to maintain confidentiality of proprietary information shared during service engagement, including:

Technical specifications and designs
Business plans and strategies
Proprietary code and algorithms
Financial information
Customer data and lists

7.2 Exceptions

Confidentiality obligations do not apply to information that:

Is publicly available or becomes publicly available through no breach of these Terms
Was known prior to disclosure
Is independently developed without use of confidential information
Must be disclosed by law or court order

8. Warranties and Disclaimers

8.1 Service Warranties

Ryntrix warrants that:

Services will be performed in a professional manner consistent with industry standards
Services will comply with specifications agreed in the Service Agreement
Work product will be free from material defects for 90 days from delivery

8.2 Disclaimers

EXCEPT AS EXPRESSLY PROVIDED HEREIN, SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Ryntrix does not warrant that:

Services will meet all client requirements
Services will be uninterrupted, timely, or error-free
Results obtained from services will be accurate or reliable

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RYNRIX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES.

Ryntrix’s total liability shall not exceed the total fees paid by you for the specific service giving rise to the claim in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Ryntrix, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

Your use of our services in violation of these Terms
Your violation of any law or regulation
Your infringement of any third-party rights
Content, data, or materials you provide to us

11. Termination

11.1 Termination by Client

You may terminate services with 30 days written notice. Payment is due for all services performed up to the termination date.

11.2 Termination by Ryntrix

Ryntrix may terminate services immediately upon:

Non-payment of fees
Breach of these Terms or Service Agreement
Client’s engagement in illegal activities

11.3 Effect of Termination

Upon termination:

All fees for services performed are immediately due
Each party shall return or destroy confidential information
Work product ownership transfers as specified in the Service Agreement

12. Website Use Terms

12.1 Website Content

The Website content, including text, graphics, logos, and software, is owned by Ryntrix and protected by copyright and trademark laws.

12.2 Use Restrictions

You agree not to:

Copy, modify, or distribute Website content without permission
Use the Website for any unlawful purpose
Attempt to gain unauthorized access to Website systems
Transmit viruses or malicious code

13. Privacy

Your use of our Website and Services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in [City], India.

15. Dispute Resolution

15.1 Good Faith Negotiation

Parties agree to attempt to resolve disputes through good faith negotiation for at least 30 days before initiating formal proceedings.

15.2 Arbitration

If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 2015 of India.

16. Force Majeure

Neither party shall be liable for delays or failures in performance resulting from acts beyond reasonable control, including natural disasters, war, terrorism, labor disputes, or government actions.

17. General Provisions

17.1 Entire Agreement

These Terms, together with any Service Agreements, constitute the entire agreement between parties regarding the subject matter.

17.2 Amendments

These Terms may be amended by Ryntrix at any time. Continued use of services after amendments constitutes acceptance of revised Terms.

17.3 Severability

If any provision is found unenforceable, the remaining provisions shall continue in full force and effect.

17.4 Waiver

Failure to enforce any provision does not constitute a waiver of that provision or any other provision.

17.5 Assignment

You may not assign these Terms without Ryntrix’s written consent. Ryntrix may assign these Terms to affiliates or successors.

17.6 Notices

Notices must be in writing and delivered to the contact information specified in the Service Agreement.

18. Contact Information

For questions about these Terms and Conditions, please contact:

Ryntrix
Email: support@ryntrix.com
Phone: +91 6398888462
Location: India

Note: These Terms and Conditions are provided for general reference. Specific terms for your engagement will be detailed in your Service Agreement.